Epic Events Party Rentals

Accessibility

Cancellation

Your event is fully refundable any time prior to 48 hours before your original scheduled delivery date. Your event is 50% refundable within 48 hours of your original scheduled delivery date.

Deposit

Your deposit is fully refundable 15 or more days before your original scheduled delivery date. Your deposit is 50% refundable 0-14 days before your original scheduled delivery date. This means: If you must cancel your order or part of your order - for any reason - 15 or more days before your original scheduled delivery date, 50% of the total amount paid (or cancelled portion) will be refunded to your original payment method. The remaining 50% will be forfeited by you as the cancellation fee. If you must cancel your order or part of your order - for any reason - 14 days or less before your original scheduled delivery date, 50% of your total amount paid or cancelled portion will be refunded.

damage

Any damage​ to items caused by the renter will be incurred by the renter. This includes: Stains - Wine, bleach, etc. causing irreparable stain damage - mostly applicable to linens. Burns - Cigarette burns to chairs, linens, etc., propane heater burns on tents, and other irreparable burn damage. Water Damage - Chairs, party games, linens, etc. that are damaged by water. This can be rain, sprinklers, and all other sources causing water damage. Other Damage - All other damage to rented items. The damage policy includes any intentional, malicious, or egregious damage to any of the rented items. Damage inspection is subject to comparison of condition upon delivery. This limits damage charges only to damages incurred during rental duration.

minimum order

All orders require a minimum $100.00 subtotal (items only).